Dispatcher, Department of Public Safety, Full-time and Part-time


TYPE: Part-time (Day, Evening, and Overnight Shifts) Non-exempt
LOCATION: West Palm Beach Campus

SUMMARY:  Perform technical communications work in support of campus safety operations.


  • Receive emergency and non-emergency calls via telephone and radio systems from the campus community or law enforcement agencies; process and evaluate information received; prioritize calls; dispatch required units and/or forward information or calls to appropriate agencies; and monitor surveillance systems.
  • Maintain the status and locations of public safety personnel, utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment.
  • Create and maintain automated or manual logs for the Department of Public Safety communications activity.
  • Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enter and maintain files for property pending recovery or storage.
  • Issue keys to University property out and in; enter parking decals and citations into Record Management System (RMS)
  • Maintain office appearance in a manner suitable for daily operations.
  • Upon given authority, activates the Emergency Notification Network (RAVE Alert).
  • Monitor, review, and pull footage from the University's Surveillance System.
  • Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
  • Keep informed of university and departmental regulations, policies, and procedures.
  • Position is an essential employee and may require shift, weekend, holiday, and/or overtime work.



  • Demonstrated ability to work independently with a team and be a self-starter and self-motivated.
  • Proficient computer skills are preferred.
  • Strong verbal and written communication skills.
  • Must be comfortable speaking one-on-one with a wide variety of constituents of the university, and at times, city/county law enforcement.
  • Proven ability to multi-task and to remain calm and composed in high stress situations. Positions
  • Ability to maintain confidentiality and discretion, work individually or with others, and adapt to changing circumstances.
  • Position is an essential employee and may require shift, weekend, holiday, and/or overtime work.


EDUCATION AND EXPERIENCE: High school diploma or General Education degree (GED); and 1-3 months related experience and/or training; or equivalent combination of education and experience.